Kingsley U N Chikwendu —
The Managing Director of Federal Mortgage Bank of Nigeria (FMBN), Madu Hamman yesterday in Abuja at the bank’s headquarters, challenged staff to ensure strict compliance with the new Management’s goal of providing efficient service delivery to its customers nationwide.
Hamman gave this charge at the official kick-off ceremony of the Bank’s 2022 Customer Service Week in the Nigerian capital.
While stating that FMBN, as a player in the financial service industry recognizes the importance of customer service, he added that it also celebrates people who serve and support customers daily.
“Millions of Nigerians contribute to the National Housing Fund (NHF) in trust that we would leverage it to provide decent and affordable housing, Hamman said.
“Therefore, we must keep our customers satisfied and happy with our services.
“We must not take FMBN’s unique and unmatched position as a leading provider of affordable housing finance for granted. It comes with great responsibility”.
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